Terms of sale

Who we are

Jungle Cards & Games is run by [REGISTERED BUSINESS NAME], registration number [REGISTRATION NUMBER], [BUSINESS ADDRESS], Brunei Darussalam. You can reach us at [EMAIL].

What we sell

We sell single English Riftbound cards. Every card we sell online is Near Mint. Our condition guide explains what that means.

The pictures on our site show the printing, not the exact copy you'll get. They're catalogue images.

Prices

Prices are in Brunei dollars (B$) and include everything: there's nothing added at checkout. Pickup is free.

Next to our price you'll often see a market price. That's the TCGplayer price converted to B$, shown for reference only. It isn't our price, and it changes every day.

The price you pay is the one shown when you place your order. If our price changes afterwards, your order keeps the old price.

Now and then we may get a price badly wrong, for example a card listed at B$1 instead of B$100. If that happens, we'll contact you and cancel the order, and you'll get your money back in full if you've already paid.

Placing an order and paying

1. Add cards to your cart and place your order. You'll get an order code, like RB-7K3Q, and a private link to your order page.
2. We hold your cards for 48 hours while you pay.
3. Pay by bank transfer to one of the accounts shown on your order page. Put your order code in the transfer description so we can find your payment.
4. Upload a photo or screenshot of your payment receipt on your order page.
5. We check that the money has reached our bank, then confirm your order. A receipt on its own doesn't count as payment: the money has to arrive.

If we haven't received a receipt within 48 hours, the order is cancelled automatically and the cards go back on sale.

To keep things fair for everyone, you can order up to 4 copies of the same card in one order, and have up to 2 unpaid orders open at a time.

When we might cancel an order

We may cancel an order if a card turns out to be out of stock or damaged, if the price was clearly wrong, or if we think an order is fraudulent. We'll tell you why, and if you've paid, you'll get a full refund.

Pickup

Pickup is at Serusop, during our opening hours: [OPENING HOURS].

We'll email you when your order is ready. When you come in, show us your order code. It's in your emails and on your order page.

Please check your cards at the counter before you leave (see Problems with your cards, below).

Orders that aren't collected

We keep ready orders for 14 days. If you haven't collected yours by then, we'll remind you first, then cancel the order and put the cards back on sale. The amount you paid becomes store credit (see Store credit, below).

Returns

All sales are final. Card prices move every day, so we can't take cards back because you've changed your mind.

Problems with your cards

Check your cards at the counter when you collect them. If a card is the wrong one, is damaged, or isn't Near Mint, tell us there and then. We'll swap it for another copy if we have one, or refund that card.

Once you've left the counter, we can't accept a card back as wrong, damaged or not Near Mint, so please do take a moment to look before you go.

Refunds

When you're owed money back, you can choose:

• a bank transfer, which we'll send within 5 working days, to the account you paid from or another account in your name, or
• store credit, to use on a later order.

Store credit

Store credit is recorded by us against the email address and phone number on your order, and it doesn't expire. To use it, message us before you pay for your next order, and we'll tell you how much is left to pay.

Buying at our counter

You can also buy cards in person at our counter. The same terms apply: check your cards before you leave, and all sales are final.

Your personal data

Our privacy notice explains what we collect, why we need it, and how we look after it.

Changes to these terms

We may update these terms from time to time. The terms that apply to your order are the ones shown on this page when you placed it.

These terms are governed by the laws of Brunei Darussalam.